Imagine. Design. Install.

Quality Products Meets Customer Service

 
 
 
 
  EXCELLENT  
  
 Based on 40 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dennise Corder 
 
December 20, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently purchased a set of lights for my master bathroom. One of the globes broke due to our own fault. I reached out to Michael who helped sell them to me and he was able to replace the broken globe free over charge. Michael truly goes above and beyond for his customers. We are grateful for all his has done for us. We will be returning customers to Bath and Bronze simply because of our experiences with Michael. He’s an asset to this company.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Branson Despres 
 
September 4, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a wonderful experience today with this business. I called them frantic to see if they had a chrome trim kit for a bathroom renovation I needed same day. Michelle immediately checked their inventory and found 1 that they had left in their storage unit off site. She left and went and got the fixture and brought it back for me to purchase within about 30minutes of my call. I so appreciate her intentionality and effort to solve my problem on such short notice. I will definitely be using them again for future projects!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jerry Griggs 
 
June 28, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Bath and Bronze store staff were incredibly helpful to us.  We sought their advice when our plumber could not help with hot water streaming at our old (1986) tub/whirlpool.  The valve stem failed, and we had to cut off the supply to the house water heater. Instead of first trying to sell us an all new tub, Michelle at Bath and Bronze identified our tub model and located a detailed parts map online.  Amazingly, Kohler had the valve we needed in stock and told us to order the valve for the cold side, too.  They rushed the parts to us. Jay came over from the store and figured out how to remove and disassemble the old valves and replace them with the new ones, with help on the phone from staff at Kohler.  We were amazed when we turned the water supply back on and everything worked (better than before!).  Jay was fantastic. The Bath and Bronze showroom is stunning, with many beautiful tubs, sinks, faucets, etc.  I was amazed to see such a nice store in Irmo!  We are returning there to replace our kitchen faucet and controls—Jay suggested options we weren’t aware even existed. Outstanding displays, staff, and service.  And a shout out to Kohler customer service (in Wisconsin, not abroad), so good.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sharon Shelton 
 
June 27, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with Michelle has been a wonderful experience! She’s helped me update my  lighting as well as design my kitchen. She thought of all the little details that I would have missed such as sizing of fixtures, hardware, and color choices of granite and tile. I would definitely recommend them as my top design choice!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 bill stefanko 
 
June 24, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I was looking to replace some broken parts on a fan that I purchased a few years ago from a big box store. The original manufacturer was of little help in locating parts.  However, I shared my struggles with Erica Dickinson of Bath and Bronze.  She went above and beyond in locating these parts expediently. Not many other retail stores are willing to make that extra effort, such as the big box store that I original purchased this fan.  I'd be contacting Bath and Bronze first in the future just based on my experience with Erica.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Genny Letts 
 
June 11, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Customer service is superb and the showroom is so well-designed. Highly recommend.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sharen Rabon-Stoertz 
 
June 6, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Micheal and the owner were great.  Very helpful and made sure I was completely satisfied with my purchase.  The prices were very competitive.  I will definitely be back.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 David Godfrey 
 
May 29, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Great customer service that was helpful and went the extra mile. They have a wide range of products from high end designer to the more budget conscience. I suggest you make them your first stop for your new project or update. Good folks!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ras Patel 
 
May 13, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Had a great experience with the staff. Very helpful, walked us through every option we could think of. Will definitely be coming back for our next renovation project.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Danielle Lawrence 
 
May 8, 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Michael was awesome to work with.  Thank you for excellent customer service.